Testimonials


5 stars

We previously had a bug problem, which wasn’t resolved the first time around when we had hired a different pest control company in 2021. I suspected that we still had them 4 months after the last treatment, so I called around to get help in June of last year. Every pest control company I called, quoted me a price and the earliest date they could come out for them treatment. However contacting Local Pest Control was a completely different experience.

The very first question Chris asked me was if I’d actually found any bugs, something that none of the other pest control companies I called had asked. He then told me in order for them to treat our home, we needed to see a bug, as the pesticides should only be used when these pests are present. He took his time to explain to me where to go, what to buy, and where and how to install them to catch these buggers, and to contact him if I physically found one. Even when I thought I had one and took a photo, he told me that wasn’t it. Until sadly this year about 2 1/2 weeks ago I caught one.

He scheduled the treatment right away within 24 hrs, and took his time to go over the do’s and dont’s before and after the treatments. He patiently listened and answered all my questions (even the repeated ones, thank you Chris!).

I think most pest control companies don’t realize that dealing with pests creates so much stress and anxiety for people like me and my family, and to be able to guide clients through such traumatic experience itself is a unique skill that Chris at Local Pest Control has definitely mastered. His honesty and the fact that unlike the other companies, he didn’t see us as a cash grab opportunity first when I contacted them, had us completely trusting them.

Mike was our very knowledgeable technician and carried out both treatments. He patiently listened and went out of his way to explain everything again. He called us both times after the treatments to explain what exactly had been done. He was very kind and understanding of our stress and anxiety. He reassured us that he would treat our home as if it was his home. Thank you Mike! Thank you Local Pest Control -Chris and Mike- for your honesty, empathy, knowledge and professionalism. We recommend them 100% for any pest control issues.

Maryam Mahdavian | March 15, 2023

5 stars

Very professional, friendly and honest. Made me feel very comfortable with the process and what to expect over the coming days. Never felt embarrassed about my situation, in fact he was able to put things in perspective so I know I’m not alone. Highly recommend!

Michelle Simard | January 30, 2023

5 stars

The group was wonderful! Very caring, professional, careful and understanding. They very quickly got a sense of who the clt was (clt was not there during the cleaning of her suite) and knew what to keep and what to throw away. And they didn’t need much guidance after the first 15min. This company- the boss (Mike) and the workers (Roland, Melanie and Ryan) have literally saved this clt’s life with all the work they did. I work in healthcare with direct pt care but this group did more “life saving” in those 2 days than I did. I can’t say enough or say thank you enough!!!

The clt’s apartment went from a hoarder’s house (with a rodent infestation no less!) to brand new- it looks like no one’s lived there before. Mike and his team are WONDERFUL!!!! They’ve saved this persons future health, her home and her dignity by their work.

– Richmond Mental Health and Housing Team

Vancouver Coastal Health | January 26, 2023

5 stars

We used the services of Local Trauma Clean during the Christmas season. We had a response within 15 minutes of sending a message through their website and that was on Christmas Eve. Chris met with us onsite a couple of days later to review the apartment we needed cleaned and cleared out. His team was in the next day and over the course of 12 hours, they cleared and cleaned the space which had been in a terrible state. They were amazing! We would highly recommend their services.

Mary De Boer | January 18, 2023

5 stars

Chris is very friendly and helpful – he responded to all of my questions via text or phone call in a timely manner.

The technician Leandro was also very friendly and helpful. I would definitely recommend these guys because they’re personable and knowledgeable! My only complaint was that I think there were a few miscommunications – I was told beforehand that everyone in my apartment needed to evacuate for 6 hours even though we were only treating my bedroom, but when the technician arrived, he informed me that, in fact, I only needed to vacate the bedroom and we could safely hang around in the other rooms of the apartment. I was also told that the technician would arrive promptly at 8am, but then the day before treatment I received an email stating they would arrive between 8-10am. He ended up showing up around 8:30, which was not a problem for me, but it could have been an issue if I had somewhere to be after 8.

All in all, this was a great service and God forbid I ever get bed bugs again, I would definitely call these guys!

Sara C | January 16, 2023

5 stars

Such speedy and kind service! I can’t thank you enough for the information and peace of mind. Highly recommend, six stars!!

Hannah Vogel | January 9, 2023

5 stars

Our technician, Anthony, was very friendly and approachable. He explained things well and was prompt.

Ivar Mickelson | January 2, 2023

5 stars

With a simple phone consultation, they gave me all the necessary guidance and solved all my concerns. A very friendly and professional team that will guide you in a friendly tone.

Amir Rima | December 13, 2022

5 stars

Leandro was professional, efficient, friendly, and polite. He also speaks Spanish so he could explain better everything for us, we feel more safety now, after he detailed look at all the places with patience, we need to wait two weeks for properly clean, but everything looks fine. We are really thankful. I absolutely recommend him!

Adriana Gonzalez | December 13, 2022

4 stars

After having used a competitor for bed bug extermination, we called Local Pest Control and found that they were much more thorough and much better to work with. Anthony was a terrific technician. He explained everything from why the bugs were there, to what we needed to do to successfully get rid of the bugs. He even showed us how to inspect for the bugs in the future. We were very happy with his service.

Anthony McIlveen | December 13, 2022

5 stars

Our pest technician is the best! Mike is the bees knees! He is on top of all the needs at our buildings and always makes sure we are kept up to date with reports. Everyone in the company works hard to maintain our properties.

Clairissa MacDonald | December 13, 2022

5 stars

After having used a competitor for bed bug extermination, we called Local Pest Control and found that they were much more thorough and much better to work with. Anthony was a terrific technician. He explained everything from why the bugs were there, to what we needed to do to successfully get rid of the bugs. He even showed us how to inspect for the bugs in the future. We were very happy with his service.

Anthony McIlveen | November 15, 2022